PAYMENT & POLICIES

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RENTAL PERIODS & PRICING
All rentals are on a weekly (7 day) basis, except for turntables and foggers, which can also be rented by the day.

Longer-term rentals are billed as follows:*
      1st Week: Full price
      2nd Week: Full price
      3rd Week: Half price
      4th Week: Free
      Every week thereafter: Half price
      Every fourth week: Free

*In order to receive this long-term rental discount, you must tell us AT TIME OF RENTAL how long you’ll be keeping the props.

— Film Students with proper school ID get a 10% discount.

— Sales tax at the rate of 9.0% will be added to all rental items from Acme Scenery.

RESERVATIONS
You may tag rental items with Hold Tags yourself, or call the warehouse to reserve specific items. If held items are not picked up within 2 days of the stated pick up date, the Hold Tag will be removed and the item(s) will be released for other renters.

RETURNS
All weekly rental items are due back within one week after the date they were rented, unless a longer term has been stated. Any items returned later than the date stated on your invoice will be charged for subsequent weekly rentals, until the items are returned.

DELIVERY
All rentals must be picked up. No delivery is available from Acme or the Prop Co-op. Should you need something transported, we can provide you with the names of local services that will take larger items. However, all transportation arrangements must be made by the renter directly.

REPLACEMENT / DAMAGE
Replacement of lost, stolen, or damaged rental items will be billed at the replacement value pre-set for each rental item. You may replace the rental item yourself with an item of equal value and style, upon the consent of the warehouse manager. Repairs will be billed for time and materials.

DEPOSITS
A credit card number must be kept on file as a security deposit.

PAYMENT
Payment is due at time of rental and must be paid before rentals are released to you. We accept cash, checks and credit cards.

The invoice you are handed at time of rental is the original, and the only copy you will receive. We will be happy to supply you with a copy upon request.

EXCEPTIONS
In some cases, at the discretion of the warehouse manager, clients may pay rental fees when items are returned. The following policies apply to these cases:

Payment:
All invoices MUST be paid in full when the rental items are returned. If the person returning the items does not pay in full, the rental period will be considered still in effect, and you will be charged on a weekly basis until the invoice is paid. Credit is ONLY extended for long-term rentals to film companies who fill out the appropriate credit applications.

Late Fees:
Any invoices not paid when due will accrue a 10% late fee, per week, and no further rentals will be allowed until account is paid in full. The company or representative that is listed on invoice will be solely responsible for all payments & fees.

Past Due Accounts:
Any invoices that go beyond 90 days past due will be referred to a collection agency. If this happens, client may be barred from further rentals.

PO Numbers:
We only extend credit to production companies working on extended projects, and we MUST have a PO# at time of rental. Production companies must fill out an application before credit will be granted. All invoices with a PO# are due and payable 30 days from the date of invoice. Any invoices that go beyond 30 days will accrue a 10% late fee, per week, until invoices are paid. No further rentals will be allowed until account is brought up to date. Any invoices that go beyond 90 days past due will be referred to a collection agency.

ANY QUESTIONS:
Duwayne Savage – Warehouse Manager
80 Industrial Way
Brisbane, CA 94005
(415) 468-7767 (phone)
(415) 468-8590 (fax)
info@acmeproprentals.com

Click Here for FAQs